Company Information

Mission

Svinicki Association Management, Inc. provides excellent comprehensive management services that empower dynamic associations to succeed.

Core Values

Structure

SAMI is an association management company, founded in 1986, providing management and administrative services, including staffing, complete office technology and a business location in Milwaukee, Wisconsin. SAMI offers comprehensive, cost effective services to associations, under the association management concept.

Client Service Model

SAMI develops a management program to meet the specific needs of your organization. A key staff contact is assigned to provide ongoing management, with staff specialists provided for graphic design, web services and special projects. Open communication with clients is a top priority at SAMI and is critical to the success of the management/client relationship. A representative of each client organization is provided a monthly activity and expense log.

Experienced Staff

SAMI has an experienced staff of fourteen, including four account executives; six account coordinators, two account administrators, graphic designer and digital and social media coorindator. Our staff has provided quality, professional management to international, national, state and local associations for the last 26 years. SAMI staff hold memberships in the American Society of Association Executives (ASAE), Wisconsin Society of Association Executives (WSAE) and Association Management Company Institute (AMC Institute) and regularly attend meetings of these groups.  SAMI President Jane A. Svinicki, CAE, Vice President Jennifer Rzpeka, CAE and Account Executives Andrew Bronson, CAE and Jenni Kilpatrick, CAE have received their Certified Association Executive (CAE) designation.

Accreditation

SAMI is accredited by AMC Institute, the global trade association representing the Association Management industry. Among 500-plus Association Management Companies (AMC) worldwide, only 75 have achieved AMC Institute Accreditation, demonstrating the commitment and the ability to deliver the highest level of professional management services to association and not-for-profit clients. These AMCs are the recognized choice of association and not-for-profit organizations.

Target Market/Associations Served 

SAMI manages over 22 associations in a variety of professions and industries. SAMI is structured to best serve small to mid-sized international, national, and state associations with comprehensive management. When SAMI provides complete management services to a client, they receive the best and most efficient delivery of services.

Facilities/Equipment 

SAMI offers professional office space, the latest office technology, including laptop and tablet computers and portable printers for on-site meetings, the most recent versions of commonly used business software applications, and co-location web server to host client web sites. The SAMI computer system is fully networked and includes a daily computer back up of the server, stored off-site.

Each client is provided a unique phone number answered with the name of the organization. The SAMI phone system is carried over a T-1 line with 24 channels of voice service. SAMI can receive and answer multiple calls to each client's phone number simultaneously. All SAMI clients and staff have unique voice mailboxes on the phone system. Each SAMI staff have direct dial phone numbers for easy accessibility.

Brand Identification

Supporting the brand requires that every item presented to the membership and public reinforce the image and values of the organization. SAMI offers organizations in-house graphic design, print production management, web site development and maintenance, and the latest technology communication tools. This internal control insures the brand is consistently presented.

Confidentiality & Conflict of Interest

SAMI will maintain the confidentiality of all records, files, rosters and statistical data, which will not be distributed without prior approval of the Board of Directors of the client. SAMI staff also recognizes that all communications among members, directors, officers, and Staff is held confidential at all times.

Review of SAMI performance

SAMI staff will be reviewed each year with discussion on meeting performance objectives. Clients will receive an annual summary report of hours used by activity and staff in addition to a monthly time and activity log.